Terms of service

Terms of Service

Welcome to MaisonTide, your premier online destination for home decor, kitchenware, stationery & office supplies, and toiletries. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

User Agreement

By using MaisonTide, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these terms, you must not use our website. We reserve the right to modify these terms at any time, and continued use constitutes acceptance of such changes.

Limitation of Liability

MaisonTide shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our products or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you for any claims shall not exceed the amount you paid for the products or services in question.

Intellectual Property Protection

All content on this website, including text, graphics, logos, images, and product designs, is the property of MaisonTide or its licensors and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written permission from MaisonTide.

Refund Policy

We strive for customer satisfaction. If you are not completely satisfied with your purchase, you may request a refund within 30 days of delivery, provided the item is unused and in its original packaging. Refunds will be processed to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part. To initiate a return, please contact our support team at [email protected] with your order details.

Dispute Resolution

Any disputes arising from your use of MaisonTide shall be resolved through amicable negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with the rules of a recognized arbitration body. By using this site, you waive any right to participate in class-action lawsuits or class-wide arbitration.

Contact Information

For any questions or concerns regarding these Terms of Service, please reach out to us at [email protected]. We are here to assist you and ensure a positive shopping experience.