Privacy policy
Introduction
At MaisonTide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and services. By using MaisonTide, you consent to the practices described in this policy. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
- Browsing Information: Including IP address, browser type, device information, and cookies to enhance your experience and analyze site usage.
- Communication Data: Records of correspondence if you contact us via email or other channels.
We do not collect sensitive personal data without your explicit consent.
How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders, including shipping and customer service.
- To communicate with you about products, promotions, or updates, where permitted by law.
- To improve our website, services, and user experience through analytics.
- To comply with legal obligations and prevent fraudulent activities.
We will not sell or rent your personal information to third parties.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Your information is stored on secure servers, and we retain data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Cookies and Tracking Technologies
MaisonTide uses cookies and similar technologies to enhance functionality and gather analytics. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
Your Rights Under GDPR and CCPA
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal exceptions.
- Restriction and Portability: Limit processing or receive your data in a structured format.
- Opt-Out: Under CCPA, California residents can opt out of the sale of personal information (though we do not sell data).
To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.
Sharing of Information
We may share your information with trusted third parties, such as payment processors and shipping carriers, solely to facilitate our services. These parties are contractually obligated to protect your data and comply with privacy laws. We may also disclose information if required by law or to protect our legal rights.
International Data Transfers
As a global business, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable laws and provide adequate protection through mechanisms like Standard Contractual Clauses.
Children's Privacy
MaisonTide does not knowingly collect information from individuals under the age of 16. If you believe we have inadvertently collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, please email us at [email protected]. We are committed to addressing your inquiries promptly.
